Social Listening Agency: Stay Ahead with Real-Time Data
Social listening agency specialize in providing their services to other businesses. They can track and monitor the different actions that happen across social media. This type of agency works as a third party between the brand and the target audience. It helps the brand understand the audience’s opinions and needs and work on providing them. […]
Net Sentiment Score: Boosting Brand Reputation
In today’s digital landscape, understanding customer sentiment is more critical than ever. Whether it’s a glowing review or constructive criticism, every piece of feedback carries valuable insights. This is where the Net Sentiment Score (NSS) comes into play. NSS is a powerful metric that quantifies the overall sentiment of your audience, providing a clear picture […]
Social Sentiment Analysis: Insights that Drive Innovation
Social Sentiment Analysis provides data and insights for the business about the audience’s opinions and thoughts on the company. The sentiment analysis could be done differently, depending on the business itself. You have to know how to use the sentiment analytics data, and how it could change your business. Learn the strategies and tools, and […]
Media Tracking: Tools, Trends, and Tactics
Social media now contain a lot of data and information that could help users and businesses in many ways. Media tracking provides insights into media platforms, which leads to awareness of any market change. Tracking the media could be done in many different ways, depending on the business needs and the media platforms. Also, you […]
Social Media Monitor: The Ultimate Guide to Staying Ahead Online
In the fast-paced digital world, staying in tune with what people say about your brand on social media is more important than ever. Social media monitor is like having a superpower that allows you to peek into conversations, spot trends, and manage your online reputation. What is a Social Media Monitor? Definition and Key Components […]
Computer Vision and Image Recognition: Transforming the Future
Imagine a world where machines not only see but also understand what they are looking at. That’s the magic of computer vision and image recognition, two transformative technologies shaping our future. But what exactly are they, and how are they revolutionizing industries and daily life? Let’s dive in. Computer Vision and Image Recognition: Revolutionizing Technology […]
What is a Social Listening Tool?
In today’s digital age, the online world is buzzing with endless conversations. People are constantly sharing their thoughts, opinions, and experiences about brands, products, and industries. But how do businesses make sense of this massive sea of chatter? That’s where social listening tools come into play. A social listening tool acts like a pair of […]
How Social Listening Can Improve CX
Social listening is the monitoring and tracking of social media’s different platforms. It can be done with tools and techniques that provide the data and insights in different formats. The business can leverage social listening in many ways. You will know here how social listening can improve CX. How Social Listening Can Improve CX? Improving […]
What is Brand Monitoring? A Complete Guide
Brand monitoring is a critical component for businesses that want to stay ahead of the competition and foster long-lasting relationships with customers. Understanding how to track and manage your brand’s reputation can make or break a company’s public perception and market presence. In this article, we’ll dive deep into what brand monitoring is, why it […]
Best Online Reputation Management Companies for 2025
Your online reputation is everything in today’s digital world. Whether you’re a small business, a large corporation, or even an individual, what people see about you online shapes their perception. With this in mind, Online Reputation Management (ORM) companies have become indispensable. They help you build, maintain, and repair your online image to align with […]